How much is shipping?
Buying 3 pairs the shipping will be free, otherwise the cost varies from €19,00 to go up and will be calculated in checkout during the order
free shipping is not valid for outlet products.
How long do I have to return?
The deadline for any return is 14 calendar days from the date of receipt of the products.
Custom orders and intimate items, unless they arrive damaged or defective, cannot be returned or exchanged.
How can I make a return?
To make a return, consult the Returns page, which explains in detail how to make the request.
Is the replacement due to number change free?
Custom orders and intimate items cannot be returned or exchanged.
The cost to make a replacement for number change varies from product to product being handcrafted products. So, if you have to replace your product, please contact us for guidance about your order
What payment methods are accepted?
As a payment method you can choose between:
- Bank transfer
- Credit or debit card
- Amazon Pay
How can I contact you?
To contact us, you can use:
- WhatsApp, by clicking the button below, or here: +39 333 26 24 851
- Tel: +39 081 576 52 97
- E-mail: email@example.com
- Using the Contact form
- On our Facebook and Instagram pages
We recommend that you choose and follow a single channel to contact us in order to avoid delays in replies and confusion between operators.