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Buying 3 pairs of Clogs!

Handmade

Handmade

Kiara Shoes is an artisan workshop made up of the experiences of generations, present since 1969 in the Italian fashion & footwear sector.

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Frequent questions

How much is shipping?

Buying 3 pairs the shipping will be free, otherwise the cost varies from €19,00 to go up and will be calculated in checkout during the order

free shipping is not valid for outlet products.

How can I make a return?

To make a return, consult the Returns page, which explains in detail how to make the request.

The return period is 14 calendar days from the date of receipt of the products. Customized orders and intimate items, unless they arrive damaged or defective, cannot be returned or exchanged.

What is the shoe size conversion chart?

Our size chart helps you find the right conversion between different international sizes. However, please note that this chart is only indicative and does not account for variations in foot shape, such as particularly wide or narrow feet. In such cases, we recommend consulting our detailed size guide and contacting us before placing your order for personalized assistance.

EU Size US Size UK Size Length CM
35 EU 4 US 3.5 UK 23.00 CM
36 EU 5 US 4 UK 23.50 CM
37 EU 6 US 5 UK 24.00 CM
38 EU 7 US 5.5 UK 24.50 CM
39 EU 8 US 6 UK 25.00 CM
40 EU 9 US 6.5 UK 25.50 CM
41 EU 10 US 7.5 UK 26.00 CM
42 EU 11 US 8 UK 26.50 CM

For more details, please refer to our size guide and contact us for personalized advice on selecting the right size.

For sizes above 42, up to 46, we recommend paying particular attention to the correct foot measurement, as variations can affect the fit.
If you are unsure about the correct size, we invite you to consult our guide on how to take measurements or contact us directly for personalized advice. This will help you find the perfect size and avoid returns or exchanges.

Is the replacement due to number change free?

Custom orders and intimate items cannot be returned or exchanged.
The cost to make a replacement for number change varies from product to product being handcrafted products. So, if you have to replace your product, please contact us for guidance about your order

What payment methods are accepted?

As a payment method you can choose between:

  • Bank transfer
  • PayPal
  • Credit or debit card
  • Amazon Pay
How can I contact you?

To contact us, you can use:

We recommend that you choose and follow a single channel to contact us in order to avoid delays in replies and confusion between operators.